We work continuously to improve quality of servicing our customers. To reach this goal, IT order-making system was elaborated and successfully operates on our website www.venden.lv, automatically processing and transferring data to the department of logistics.
Our system allows not only avoiding inaccuracies, errors and delays of deliveries, but also ensuring convenient and useful tools to our customers to save time.
and enjoy all advantages thereof
We offer two fast and reliable ways of paying for your orders online - by using payment cards or authorization via your Internet bank.
After registration, our manager will send you access to personal cabinet, where you will be able to make orders at time, which will be convenient to you, as well as to receive invoices and special offers.
If you have any questions or concerns, please contact us by phone (+371) 673 444 44 or by writing to firstname.lastname@example.org.
You can place an order on our website at any time convenient to you, regardless of your location and Customer Centre working hours. Convenience is also enhanced by the opportunity to shop leisurely, reviewing VENDEN's wide assortment and choosing the right products for you. If you need to take a moment to come back, return to your order afterwards.
There is no need to call an information line and wait for an operator that saves you a lot of time. Your daily routine will not be affected by the waiting time and the duration of the call - choose a modern ordering solution that adapts to you, not to which you will have to adapt to.
The system remembers the user: contract number, company name, delivery address, and contact information. It speeds up and facilitates the order process. The function particularly facilitates placing of orders from your smartphone and tablet.
In your cabinet, you will always have access to information on price discounts, as well as any special offers available only to personal cabinet users. Such information is most easily visible visually, which is an advantage of Internet orders. When you place an order in your private cabinet, you will not miss good deals.
Possibility of permanent access to invoices and order history - no need to search for invoices and orders made in email. It saves time spent when collecting information on all purchases and invoices and gives possibility to monitor purchases and plan when future orders are to be made. Personal cabinet allows you checking and controlling payments to prevent unpaid billing.
Timely debt information allows you to promptly pay overdue payments and avoid customer blocking due to debts. The personal cabinet allows you to prevent such situations even if you make orders not so often or occasionally, as you can review this information at any time, which makes it more accessible. Debt reflection in the cabinet is also a more effective way to get information you need to pay the debt.
Automatic order processing and delivery to the logistical system prevents the probability of errors and inaccuracies when the Customer Centre operator accepts the order by phone and manually enters the data. In this way, it is also possible to check the information entered in the order carefully and avoid misunderstandings that may be related to the type and quantity of the product, the delivery address, the time and date of delivery.
If your orders are usually do not change, there is no need to enter the same data each time and repeat them by phone - in your private cabinet you can simply copy your previous order.